1. Introduction

Welcome to DeTrust Solutions, a product of Nulla.one Network Limited (“Nulla.one”, “Company”, “we”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cryptocurrency services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Complete forms on our website
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions
• Use our cryptocurrency exchange or wallet services

This personal information may include:

• Full name
• Email address
• Phone number
• Billing address
• Date of birth
• Government-issued identification documents
• Financial information (bank account details, cryptocurrency wallet addresses)
• Transaction history

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Device type and operating system
• Time zone setting
• Pages visited and time spent on those pages
• Referring website addresses
• Click patterns and interaction with our website

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity in accordance with anti-money laundering (AML) and know your customer (KYC) requirements
• Communicate with you about your account, updates, security alerts, and support requests
• Send promotional communications, such as special offers or newsletters (with your consent)
• Monitor and analyze usage, trends, and activities related to our website and services
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Comply with legal obligations and regulatory requirements

4. Legal Basis for Processing (For EEA Users)

If you are in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Performance of a contract when we provide you with our services
• Compliance with legal obligations, particularly related to financial regulations, AML, and KYC requirements
• Legitimate interests in operating and improving our business
• Your consent, where applicable

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processors, cloud hosting providers, analytics providers, and customer support services.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For regulatory compliance purposes, we may be required to keep certain information for extended periods.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 For EEA/UK/Swiss Residents

• Access: Request access to your personal data
• Correction: Request correction of inaccurate personal data
• Erasure: Request the deletion of your personal data
• Restriction: Request restriction of processing of your personal data
• Portability: Request the transfer of your personal data
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

8.2 For California Residents

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your CCPA rights

8.3 For All Users

You can update or correct your account information at any time by logging into your account settings. You may also unsubscribe from our marketing communications by following the unsubscribe instructions included in these messages.

9. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to protect your personal information when transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@detrust.biz

13. Data Protection Officer

For users in the European Economic Area, you may contact our Data Protection Officer at dpo@detrust.biz.

14. Supervisory Authority

If you are located in the European Economic Area and believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.